Privacy policy

Who we are

Nechako Solar is a licensed electrical contractor based in Prince George, BC. Our office manager is responsible for privacy here. Questions about this policy or your information: connect@nechakosolar.com or (250) 532-2873.

What we collect

When you use the quote or contact form, or email or call us, we collect:

• your name, email address and phone number
• your town and, if you give it, your street address
• what you’re interested in and anything you write in your message
• your yearly electricity use, and any photo or file you upload, such as a hydro bill or an inverter label
• the page you sent the form from (including any ad tag in its address), your IP address, and your browser and device type, which our form software saves with your request

We don’t ask for payment details on this website.

When you visit the site, the companies that host and protect it (GoDaddy and Cloudflare) process technical data such as your IP address and browser type, to deliver the pages and block abuse. This website doesn’t use advertising or analytics trackers. The contact page shows a Google map, and Google may collect technical data when the map loads.

Why we use it

• to answer your question and prepare your quote
• to plan and do the work, if you go ahead
• for the permit and safety paperwork, and for any rebate or utility application you ask us to make
• to keep the records that tax and warranty rules require

We don’t sell your information, and we don’t add you to a mailing list.

Who sees it

• our own team
• the companies that run our website and email (GoDaddy, Cloudflare, Microsoft 365 and Google), only to store and deliver it
• if you go ahead, the organizations the job needs, such as Technical Safety BC, the utility and the rebate program, and only the details they need

We don’t share your information with anyone else unless the law requires it.

How long we keep it

• A request that doesn’t become a job: up to three years, then we delete it.
• Customer records: as long as tax and warranty rules require, usually seven years.

Your choices

You can ask to see the information we hold about you, correct it, or have it deleted. Email connect@nechakosolar.com and we’ll reply within 30 days. If the law requires us to keep part of a job record, we’ll tell you which part and why.

Keeping it safe

Form entries and uploads are stored on our website and sent to our business email. Only our team has access to them.

Changes

If we change this policy, we’ll update this page.

Last updated November 8, 2026.